Although we have just marked what would have been Martin Luther King Jr.’s 75th birthday, Will Kelley’s encounter at Stroger Hospital [“Bad Medicine,” January 16] is a sad reminder that inequities, in this case health care inequities, still endure. While the administrator on duty expressed frustration over patients having to wait days for the hospital to fill their prescriptions, a practice that she recognized has occurred in the past, sentiments alone will not help the Hispanic man described by Mr. Kelly who presented with an ear infection dangerously close to his brain. What may actually make a difference is a sign prominently posted in the pharmacy window, in at least English, Spanish, and Polish, that advises Stroger pharmacy patients that an administrator on duty is available to handle their complaints.
Attorney at law
Children’s Health and Education Project
Chicago Lawyers’ Committee for Civil Rights Under Law