Some answers to Frequently Asked Questions (FAQ)
My Real Deal has expired. Can the offer be extended?
The promotional value of your deal will expire on the date displayed on the voucher. If the promotional value of your deal has expired, you may still redeem the voucher at the merchant for the amount paid for the deal, as required by applicable state and federal laws. If a voucher becomes unredeemable, please contact email@example.com for an account credit or refund in the amount paid for the voucher.
Oh no! I missed my Chicago Reader Exclusive Event. Can I get a refund?
Unfortunately, vouchers for Chicago Reader Exclusive Events are non-refundable unless an event is cancelled. Vouchers to these events are valid only for the date and time specified and cannot be used in connection with any other event. Vouchers to an event are not valid for credit at any of the participating merchants.
Can I get cash back if I don’t use the full value of the deal?
Unless otherwise stated on the deal, store credit or cash back is not available for the unused portion of your voucher.