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N.Y. Times finally takes note of “money-back guarantee” theater discussion

“Are customers always right–even if they want their money back after seeing a play?” That’s the question posed by New York Times writer (and former Reader critic) Erik Piepenburg in an article ( about the debate over a “money-back guarantee” for tickets to Migdalia Cruz’s El Grito del Bronx, which ran July 15-August 9 at […]